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IntroductionInformation We CollectHow We Use Your InformationHow We Share Your InformationData RetentionData SecurityYour RightsChildren's PrivacyUpdates to This Policy

Privacy Policy

Introduction

At WorkBenefit, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our platform via our web and mobile applications.

Information We Collect

We may collect the following categories of information:

  • Personal Identifiable Information (PII): Name, phone number, email address, company details, employee information.
  • Employment & Financial Data: Salary, employment status, benefits eligibility, repayment history.
  • Verification Documents: ID (e.g. Ghana Card), bank statements, and utility bills for income or identity verification.
  • Technical Data: Device type, browser version, IP address, login timestamps, and app usage analytics.

How We Use Your Information

We use your data to:

  • Enable benefit eligibility and financing features
  • Facilitate payroll or direct payment processing
  • Conduct identity and income verification
  • Communicate important updates and support
  • Monitor and improve our services

How We Share Your Information

We do not sell your data. We may share it with:

  • Trusted third-party service providers (e.g., credit verification, payment gateways)
  • Partner financial and insurance providers (only with your consent)
  • Your employer, for benefit processing and payroll deductions

All third-party partners are bound by strict data protection agreements.

Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

Data Security

We implement strong security measures, including:

  • End-to-end data encryption
  • Secure login and multi-factor authentication
  • Regular audits and vulnerability testing

Your Rights

You have the right to:

  • Access, update or delete your personal data
  • Withdraw consent for non-essential data processing
  • Lodge a complaint with a data protection authority

Children's Privacy

WorkBenefit is not intended for users under the age of 18. We do not knowingly collect personal data from children.

Updates to This Policy

We may update this policy periodically. Any changes will be communicated via email and updated on our platform. Continued use after updates implies acceptance.